Who we are

This Privacy Policy applies to By Vama LLC (“we,” “our,” or “us”), a health coaching business registered in the United States. We operate internationally and serve clients worldwide through our website and online services.

Contact: info@byvama.com

What data we collect

We may collect the following personal data when you interact with our website or services:

• Contact information – name, email address, and any details you provide via contact or booking forms
• Health information – information you voluntarily share during coaching sessions or intake processes
• Payment information – processed securely through our third-party payment provider; we do not store card details
• Usage data – basic website interaction data (e.g. pages visited, time spent), collected via standard server logs

How we use your data

We use your data to:

• Provide and deliver our health coaching services
• Communicate with you about bookings, sessions, and programs
• Process payments
• Respond to your inquiries
• Comply with legal obligations

We do not sell, rent, or share your personal data with third parties for marketing purposes.

Legal basis for processing (EU/UK/Visitors)

If you are located in the European Union or United Kingdom, we process your data under the following legal bases per the GDPR:

• Contract performance – to deliver the coaching services you have booked
• Legitimate interests – to operate and improve our business
• Legal obligation – where required by law
• Consent – where you have explicitly agreed (e.g. email communications)

Data retention

We retain your personal data only as long as necessary to fulfill the purposes described in this policy, or as required by applicable law. Typically, client data is retained for up to 3 years after the end of our engagement.

Date security

We take reasonable technical and organizational measures to protect your personal data against unauthorized access, loss, or misuse. However, no method of transmission over the internet is 100% secure.

Cookies

This website uses only essential cookies necessary for basic functionality. We do not use tracking cookies, analytics cookies, or advertising cookies. No third-party tracking tools are active on this site.

Your rights

Depending on your location, you may have the right to:

• Access the personal data we hold about you
• Request correction or deletion of your data
• Object to or restrict certain processing
• Request data portability
• Withdraw consent at any time

To exercise any of these rights, please contact us at [your@email.com]. We will respond within 30 days.

If you are in the EU/UK, you also have the right to lodge a complaint with your local data protection authority.

International data transfers

As we operate internationally, your data may be processed in the United States or other countries where our service providers are located. We ensure appropriate safeguards are in place in accordance with applicable data protection laws.

Children’s privacy

Our services are not directed at individuals under the age of 18. We do not knowingly collect personal data from minors. If you believe a minor has provided us with personal data, please contact us and we will promptly delete it.

Changes to this policy

We may update this Privacy Policy from time to time. We will notify you of significant changes by updating the date below. Continued use of our website after changes constitutes acceptance of the revised policy.